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STORE POLICY


RETURN/EXCHANGE POLICY 

* PLEASE NOTE * We are not accepting product returns at this time due to CoVid19 pandemic. As it relates to refunds, all sales are final. 

If the brand administered the wrong size of your order, please submit an email to sales@shoppositivitee.com to allow 1-4 business days return time to rectify the issue in a way that is safe and adheres to the countries Covid-19 protocols. 

Privacy Policy 

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- WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from PositiviTee, in-keeping with the  buying and selling process, we collect the personal information provided,  such as your name, address and email address.

When you browse the online store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

PositiviTee is hosted on Shopify Inc. Making it possible for us to sell our products  to you via the e-commerce platform. Your data is stored through Shopify’s data storage, databases and the general Shopify application. Shopify stores your data on a secure server protected by a  firewall. 

Email marketing (if applicable): With your permission of course, we may send you emails about our store, new products and other helpful updates.

In an effort to protect your personal information, we follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% safe, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

- HOW ARE YOU ABLE TO GET MY CONSENT?


When you provide your personal information to complete a transaction, place an order through the online store,  verify your credit card, or request for a returned purchase, we understand that you are offering consent to collect your information and use it only for that specific purpose.

- HOW DO I TAKE AWAY MY CONSENT?


If after you opt-in, you change your mind to sharing your information, you may simply withdraw your consent for us to contact you at anytime, by contacting info@shoppositivitee.com.

 

 

PLEASE NOTE 

PositiviTee has the right to modify this store policy page at any time. Changes and clarifications will take effect immediately upon posting. 

Please ensure that you read the store policy in full so that you are aware of what information we collect, how we use it, and under what circumstances.